Words that make all the difference

Player Created Content: Resurrecting and old discussion. It’s been said that gamification is dead. Is it true? It’s pretty apparent that just making a leader board or giving nicely designed badges to your users is not going to engage them in meaningful ways. But I believe the principles of behavioral psychology behind this research is still very valid. The question is what is the carrot and what is the stick? Check out this blast from the past video from Amy Jo Kim.

Olympic UX Fail

Normally I don’t like to focus on the negative, but a UX Fail of this nature was surprising. For a site that so many people will be using.

I got this error when I was booking passage to the Vancouver Olympic Events at Whistler. Important to note was that unless you had proof of accommodations at Whistler you could not drive up on your own. They required that you take some sort of public transportation and strongly recommended using the Olympic Bus Network. So when I received this “Purchase Error” several times without instruction on how to fix it, I was very concerned. After calling the Olympic Bus Network several times only to get a recording, I resorted to email as the next quickest option. An email was returned to me stating that there was probably a mismatch on my CC number or Event Code. Now don’t you think that would have been very simple to code in there? As much as I loved my Vancouver Olympic Experience, I have to give this one a big fail.

“We make our buildings and thereafter they make us…..”

I’ve been thinking alot about this quote which I found on the Case Western School of Design site.

“We make our buildings and thereafter they make us.”
Winston Churchill

It really is a powerful statement about design and architecture. It’s no real mystery, given that we are in an advanced age of creating buildings for specific purposes that design of buildings is important. Do a free flow of all the specific types of buildings that have special architecture created for having experiences; Churches, Temples, Synagogues, Arenas, Stadiums, Studios, Galleries, Showrooms, Theatres, Homes Theatres, Great Rooms, Resort Hotels, Conference Centers…. and many more.

I’ve found in my career, that I am of a better mood, and happier if I’m surrounded by an environment that adhere’s to open communication. It’s not required, but it feels a lot better. I think that’s the phenomenon behind sites like http://wherewedowhatwedo.com/.

I suppose it could also be said about the design of products as well. Does the design of our products make who we are?